Tune in to a world where sound transcends every barrier. A world where people can see and hear every detail. We believe that enhancing the senses means living life to its fullest depth.
Two timeless designs available in 3 different sizes and 2 elegant colours. Nuance Audio pairs perfectly with Transitions® lenses to offer a complete auditory and visual experience, with all-day comfort.
The Nuance Audio Glasses can be used as an acoustic device for adults with perceived mild to moderate hearing loss. Currently, they are not designed to be used in combination with other hearing aids.
No, an audiogram or prescription is not necessary. The Nuance Audio Glasses are available without a prescription, with preset configurations to customise to meet your hearing support needs.
The Nuance Audio Glasses are not designed to treat tinnitus. However, the use of acoustic devices can reduce the perceptual burden of tinnitus through acoustic masking. In this case, you might perceive your tinnitus less during the use of the glasses due to the amplification of external sounds around you.
Yes, the mobile app is exclusively mandatory for audio calibration and firmware updates. It functions as a digital remote control, allowing access to the advanced features of the eyewear for a fully customised and optimised experience.
No, the glasses can be used as a standalone device. However, for the best experience and to access all advanced features, it is recommended to keep your mobile device with you and connected to the app.
At the original capacity, a full charge guarantees approximately 8 hours of continuous use under average conditions. With a full charge per day:
• After 500 cycles (approximately 16 months), the battery retains at least 85% of the original capacity
• After 1,000 cycles (approximately 32 months), at least 80%
The above performance is valid under normal usage conditions, which include:
• Avoiding exposure to extreme conditions (heat, cold, humidity)
• Only using certified charging accessories
• Following the battery charging and discharging guidelines
• Keeping the firmware updated
• Charging the battery only when necessary, at room temperature, and always fully before disconnecting
Yes, it is possible to return a Nuance Audio product, but it is important to follow some specific instructions:
Always apply the UN3481 label (included in the return package) to the outside of the Amevista parcel. This label is mandatory for the transport of devices containing lithium batteries. NOTE: this is a regulatory label, not the shipping label. If it is not applied correctly, the parcel will be blocked by the courier and the return cannot be completed.
What should I do in case of technical issues (software or hardware) with the Nuance Audio glasses?
Any hardware or software malfunctions related to Nuance Audio glasses (e.g. connection, synchronisation, operating system, speakers) cannot be handled by our customer service.
For these cases, official support is available directly on the Nuance Audio website, in the section dedicated to the respective product. We invite you to contact the official support team by following the instructions provided there.