You do not necessarily have to be registered to purchase Do you already have an account? Simply click on “Login” and enter the e-mail address and password you chose when you registered. Forgotten your password? Click on “Forgotten password” and we will send you an email with instructions on how to create a new one. Are you a new customer? You can register by first clicking on "Login" and then on "Register": enter your data, including your first name, last name, e-mail address and create a password to access your personal area. Alternatively, you can make your purchase with an express checkout. Do you want to register after making the purchase? Register on the Amevista website, entering the email with which you made the purchase. Enter your Personal Area, click on the “Orders” box, and follow the instructions for the order reconciliation process.
After choosing the product, select the size (this action is not necessary if the size is unique) and then "add to cart". Depending on the selected item, remember that you can decide to add the lens gradation to the glasses. Add other products in the same way or click on the 'Shopping Bag' icon. If you have a Gift Voucher or Coupon Code enter it directly on "Use Coupon Code" or "Use Gift Voucher". Choose the payment method you wish to use. Confirm your shipping address. Be careful to enter the name that the courier will find on the intercom/doorbell in the "Notes" section. You will now be directed to the final page with the summary of your details and the expected delivery date. Remember to check that all the details you have selected are correct, once you have confirmed your order you will no longer be able to change it, with the exception of the shipping address which can be changed within 30 minutes of order confirmation (pick-up points, once entered in the order, can no longer be changed). To conclude your order, click on ‘Proceed To Order'. You will then receive a confirmation e-mail at the address you registered on our site. If you do not see it, please check your spam folder. If you are registered on the Amevista website, you can also check the details of your order in the "orders'' section of your personal area. If you have already placed your order, it is not possible to add any more items. If you wish, you can place another one.
How can I cancel or modify an order? Unfortunately, once an order is placed, it cannot be modified. After the order is placed, you can cancel it within a limited time. If this option is available, we recommend canceling the order and placing a new one. To cancel the order, log into the Personal Area, go to Orders section, and click “Cancel order". Note: You can request cancellation only when the “cancel order” button is active. Order cancellation cannot be undone, but you can always place a new order. If you have redeemed a gift voucher for your order, you can only cancel the order in full. • Once the order has been placed, you can change the shipping address within 30 minutes. After this time limit, we recommend canceling the order and placing a new one using a different address.
If you have registered on the site after completing your order, you may not see it in the history within your Personal Profile. In that case, you will find all the details of your last purchase in the order confirmation e-mail sent to your e-mail address. Alternatively: Register on the Amevista website, entering the email with which you made the purchase. Enter your Personal Area, click on the “Orders” box, and follow the instructions for the order reconciliation process.
You can find the invoices for your orders within the Personal Area.
How can I find the article I am looking for? Search using a keyword: enter a keyword in the search field above and you will see a list of related results. The keyword can be a brand name, a colour (e.g. red), a category (e.g. sun), an article code or any other entry in the filters. Search using the menu: choose between Sunglasses and Eyeglasses. Search by filter: within each category you can refine your choice using the search filters (brand, colour, price, shape etc.). In this way you can combine the different criteria to find your favourite model more quickly. Happy shopping on Amevista!
No, currently only lenses on sunglasses and prescription frames can be graduated online.
You can graduate both sunglasses and prescription glasses, with the exception of some models for which lens graduation may not be possible. How can I proceed with the graduation of glasses? Select the desired product and after choosing colour and size, click on the "ADD PRESCRIPTION" button. Indicate how you will use the glasses (whether distance, near or without prescription). Upload the prescription or send it later. Choose the lens type (sun, clear, photochromic), treatment, colour and intensity. Click on "Add to cart" to complete your order. Please note that frames purchased in combination with prescription lenses are considered customised products and therefore cannot be refunded.
We always include all materials supplied by the eyewear manufacturer. All items are sold with a protective case and a cleaning cloth. Some products may have more accessories included. Why didn't I receive a hard case with my glasses? Some glasses come with a hard case, others with a soft case. We cannot control the accessories that the manufacturer provides us with; however, we can promise you that your glasses will be shipped with their original packaging, including all accessories.
Amevista reflects the actual availability of items in stock. If a size is not available, it means that it is out of stock and that we unfortunately do not know if it will be re-stocked during the season. We invite you to periodically check the product page for new sizes or models and use your 'Wish List' to keep an eye on your favourite items. Click on the little heart on each product and add it to your favourites.
The products for sale on Amevista are 100% original. We only work with authorised suppliers. The products are not manipulated in any way by Amevista and are shipped with original labels and packaging. If available, certificates of originality are also sent.
All products are guaranteed for 24 months from the date of purchase against all manufacturing defects. Damage caused by misuse of the product, including deterioration or wear and tear, is not guaranteed. The guarantee covers all manufacturing defects and does not cover any breakage due to misuse or poor maintenance and/or accidental damage by the consumer. Scratches or scratches on the lenses are considered as normal wear and tear and are not covered by the warranty, unless it is proven that the product had such defects at the time of delivery. Please note that Amevista is not liable for direct or indirect damages to persons or property resulting from product malfunction. Proof of purchase is required to repair any defects covered by the manufacturer's warranty. We may ask you to provide photographs showing the suspected defect before requesting the return of the item. What the warranty covers: Missing components Delamination of sunglass lens coating Bubbles or imperfections in the lens coating Flaking or deterioration of the frame Welding defects What the warranty does not cover: Rod misalignment Normal wear and tear (scratches) Damage caused by accident, negligence, shock, misuse or incorrect storage and/or maintenance of the product Damage caused by chemicals Unauthorised modifications or repairs In case of a warranty claim, the shipping costs for returning the product are the customer's responsibility. Amevista assumes no responsibility for the shipping costs related to the return, nor for any damage, loss, or delays caused during the transportation of the product. To ensure the product's protection during transport, we recommend using a tracked shipping service and keeping proof of shipment. In case of damage caused during transportation, responsibility will lie solely with the customer. Once the product is received under warranty, it will be verified if the reported defect falls under the conditions provided by the warranty. If the product is not defective or does not meet the warranty requirements, the customer will also be responsible for the costs of returning the product to their address.
The prices of the items listed on Amevista include VAT (at a reduced rate as required by law). Prices are based on an independent internal calculation and subject to variations that may depend on various factors. These include, but are not limited to: availability, special offers, promotional campaigns and seasonal sales. We do our best to offer the most competitive prices, make sure you check Amevista regularly so you don't miss any offers.
Promotions and discount coupons are only valid for a limited period and cannot be used in conjunction with other promotional codes or to purchase items from selections or brands excluded from the offers. Amevista reserves the right to end promotions or change their terms and conditions at any time.
Unfortunately it is not possible to add a discount code to your order after you have confirmed your payment and thus completed your order. If the promotion is still running, you can still use the discount on any new order.
Yes! Buying a Gift Voucher on Amevista is very easy, you just have to decide: The design of the gift card Who to send it to How much to spend When you want it to be received or sent The Card will be valid for 1 year from the date of purchase of the Virtual Card and can be used in one lump sum for purchases of an amount equal to or greater than the value of the Card itself. The amount on the Card is inclusive of VAT. Upon expiry of its validity, the Card cannot be renewed or used to purchase items and the remaining value of the Card cannot be refunded or converted into cash). Click here to read the full conditions of use. If you place an order paid for with a Gift Voucher and return items eligible for return, you will receive a replacement Gift Voucher, which will have the same expiry date as the original one. To purchase a Gift Voucher click here.
