Is it possible that the temples of my glasses are misaligned?
Amevista carries out a quality check of the product before shipping your glasses. Should you perceive a slight misalignment of the temples, this may be an easily resolved temporary defect that can also occur during packaging and transport. It does not, however, constitute a production defect.
We recommend that you contact an optician who will realign the rods easily and free of charge.
Alternatively, if you would like to proceed with an examination by our technicians or a replacement of the item, you can submit a complaint by clicking here. Wherever possible, we will fix the product. If this is not sufficient, we will proceed with a replacement.
