{"id":3188,"date":"2026-03-11T17:49:31","date_gmt":"2026-03-11T16:49:31","guid":{"rendered":"https:\/\/www.amevista.com\/uk\/magazine\/?p=3188"},"modified":"2026-03-12T12:16:10","modified_gmt":"2026-03-12T11:16:10","slug":"is-amevista-legit-who-we-are-and-why-you-can-trust-us","status":"publish","type":"post","link":"https:\/\/www.amevista.com\/uk\/magazine\/is-amevista-legit-who-we-are-and-why-you-can-trust-us\/","title":{"rendered":"Is Amevista Legit? Who We Are and Why You Can Trust Us"},"content":{"rendered":"<p><em>Everything you need to know before buying from Amevista.com<\/em><\/p>\n<h2>Who Is Amevista<\/h2>\n<p><strong>Amevista<\/strong> is an <strong>Italian eyewear e-commerce<\/strong> founded in <strong>2019 in Rome<\/strong>. In just a few years, it has become one of the leading European platforms for purchasing high-end eyewear online, with over <strong>50,000 products in its catalogue<\/strong> and shipping to over <strong>80 countries<\/strong>.<\/p>\n<p>The company is based in a space of over <strong>5,000 square metres in Rome<\/strong>, where an <strong>in-house optical laboratory<\/strong> operates with technicians specialising in lens prescription and customisation. The new headquarters, inaugurated in 2025, houses state-of-the-art machinery and a team dedicated to every stage of the process: from product selection to final dispatch.<\/p>\n<p>The website receives over <strong>14 million annual visits<\/strong> and is available in <strong>17 languages<\/strong>.<\/p>\n<h2>Is Amevista Legit? The Facts<\/h2>\n<h3>Authorised Retailer of the Major Eyewear Groups<\/h3>\n<p><strong>Amevista is an official authorised retailer<\/strong> of:<\/p>\n<ul>\n<li><strong>Luxottica<\/strong> (Ray-Ban, Oakley, Persol, Oliver Peoples)<\/li>\n<li><strong>Kering Eyewear<\/strong> (Gucci, Saint Laurent, Balenciaga, Bottega Veneta)<\/li>\n<li><strong>Th\u00e9lios (LVMH)<\/strong> (Celine, Dior, Fendi, Loewe)<\/li>\n<\/ul>\n<p>This means that <strong>all products are 100% genuine<\/strong>, purchased directly from the manufacturers and covered by an <strong>official warranty<\/strong>.<\/p>\n<h3>Over 18,000 Reviews on Trustpilot<\/h3>\n<p>To date, <strong>Amevista<\/strong> has received more than <strong>18,800 verified reviews on Trustpilot<\/strong>, with an average rating of <strong>4 out of 5 stars<\/strong>. Positive reviews highlight competitive prices, fast shipping and product quality. Criticism mainly concerns waiting times for custom prescription glasses \u2014 a process that requires additional laboratory work.<\/p>\n<div class=\"trustpilot-cta\">\n<p class=\"trustpilot-cta__text\">Over 18,800 verified reviews on Trustpilot. Read what customers say before you buy.<\/p>\n<p><a class=\"trustpilot-cta__btn\" href=\"https:\/\/www.trustpilot.com\/review\/amevista.com\" target=\"_blank\" rel=\"noopener\"><br \/>\nRead Reviews on Trustpilot<br \/>\n<\/a><\/p>\n<\/div>\n<h2>Guarantees for Amevista Customers<\/h2>\n<table class=\"amevista-table\">\n<tbody>\n<tr>\n<td>Guarantee<\/td>\n<td>Details<\/td>\n<\/tr>\n<tr>\n<td>Genuine products<\/td>\n<td>Authorised retailer for Luxottica, Kering, Th\u00e9lios<\/td>\n<\/tr>\n<tr>\n<td>2-year warranty<\/td>\n<td>On all products, as required by European law<\/td>\n<\/tr>\n<tr>\n<td>Returns within 30 days<\/td>\n<td>Simple process through your personal account<\/td>\n<\/tr>\n<tr>\n<td>Support 7 days a week<\/td>\n<td>Native-speaking operators, every day 9am-6pm CET<\/td>\n<\/tr>\n<tr>\n<td>Secure payments<\/td>\n<td>Visa, Mastercard, PayPal, Apple Pay, Klarna \u2014 SSL<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>How Buying on Amevista Works<\/h2>\n<ol>\n<li><strong>Choose your model<\/strong> \u2014 Over 50,000 sunglasses and optical frames from the best brands<\/li>\n<li><strong>Virtual try-on<\/strong> \u2014 The <em>Virtual Try-On<\/em> technology lets you see how the glasses look on your face before purchasing<\/li>\n<li><strong>Customise your lenses<\/strong> \u2014 If you need prescription lenses, you can upload your prescription and choose from over 100 options (progressive, Transitions photochromic, polarised, tinted)<\/li>\n<li><strong>Delivered to your door<\/strong> \u2014 Tracked shipping with leading international couriers. Premium certified packaging<\/li>\n<\/ol>\n<h2>Why Do Some People Search &#8220;Amevista Scam&#8221;?<\/h2>\n<p>Those searching &#8220;Amevista scam&#8221; almost always do so for a specific reason: a delayed order, difficulty reaching customer service, or a negative review read online. It is a perfectly normal reaction before spending \u00a3200+ on a pair of glasses.<\/p>\n<p>There is, however, an important difference between a company that <em>scams<\/em> and a company where issues can occasionally arise. Amevista falls into the second category. Here are the most common criticisms, with an honest response to each.<\/p>\n<div class=\"faq-accordion\">\n<div class=\"faq-item\"><button class=\"faq-question\" aria-expanded=\"false\"><br \/>\n&#8220;I waited weeks for delivery&#8221;<\/button><\/p>\n<div class=\"faq-answer\">\n<div class=\"faq-answer__inner\">For sunglasses without prescription lenses, delivery times are standard (2-5 working days). The issue arises with prescription glasses: each pair is custom-made in the in-house laboratory in Rome \u2014 cutting, fitting, quality control \u2014 and this takes 10-20 working days. This is not an unusual delay: it is the standard process for any optician working on prescription lenses.<\/div>\n<\/div>\n<\/div>\n<div class=\"faq-item\"><button class=\"faq-question\" aria-expanded=\"false\"><br \/>\n&#8220;I couldn&#8217;t get through to customer service&#8221;<\/button><\/p>\n<div class=\"faq-answer\">\n<div class=\"faq-answer__inner\">During peak periods (Black Friday, summer sales, promotional campaigns) the volume of enquiries can slow down response times. Amevista serves customers in 83 countries with support in 17 languages \u2014 the scale inevitably leads to bottlenecks. The majority of reports about &#8220;unreachable support&#8221; are concentrated precisely during these periods.<\/div>\n<\/div>\n<\/div>\n<div class=\"faq-item\"><button class=\"faq-question\" aria-expanded=\"false\"><br \/>\n&#8220;I read negative reviews on Trustpilot&#8221;<\/button><\/p>\n<div class=\"faq-answer\">\n<div class=\"faq-answer__inner\">With over 18,800 reviews and a 4\/5 star average, an e-commerce with millions of orders will always have a percentage of dissatisfied customers. What sets a serious company apart is how it responds: Amevista publicly replies to every negative review on Trustpilot and offers concrete solutions. You can verify this directly on <a href=\"https:\/\/www.trustpilot.com\/review\/amevista.com\" target=\"_blank\" rel=\"noopener\">Amevista&#8217;s Trustpilot page<\/a>.<\/div>\n<\/div>\n<\/div>\n<div class=\"faq-item\"><button class=\"faq-question\" aria-expanded=\"false\"><br \/>\n&#8220;I&#8217;m worried the glasses aren&#8217;t genuine&#8221;<\/button><\/p>\n<div class=\"faq-answer\">\n<div class=\"faq-answer__inner\">Amevista is an official authorised retailer of Luxottica, Kering Eyewear and Th\u00e9lios (LVMH). Products come directly from the manufacturing groups, with an invoice, official brand warranty and original packaging. No unauthorised retailer can claim to have these commercial agreements.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><strong>The answer to the question &#8220;Is Amevista a scam?&#8221;<\/strong> is no \u2014 but as with any large-scale e-commerce, experiences can vary. For orders with prescription lenses, allow for extended delivery times and contact customer service via chat for real-time updates.<\/p>\n<table class=\"amevista-table\">\n<tbody>\n<tr>\n<td>Year founded<\/td>\n<td>2019<\/td>\n<\/tr>\n<tr>\n<td>Headquarters<\/td>\n<td>Rome, Italy<\/td>\n<\/tr>\n<tr>\n<td>Products in catalogue<\/td>\n<td>50,000+<\/td>\n<\/tr>\n<tr>\n<td>Brands available<\/td>\n<td>100+<\/td>\n<\/tr>\n<tr>\n<td>Countries served<\/td>\n<td>83<\/td>\n<\/tr>\n<tr>\n<td>Website languages<\/td>\n<td>17<\/td>\n<\/tr>\n<tr>\n<td>Trustpilot reviews<\/td>\n<td>18,800+<\/td>\n<\/tr>\n<tr>\n<td>Average rating<\/td>\n<td>4\/5 stars<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Amevista Contact &amp; Support<\/h2>\n<p><strong>Customer service:<\/strong> available 7 days a week, from 9:00am to 6:00pm (Italian time)<\/p>\n<p><strong>FAQ and support:<\/strong> amevista.com\/faq<\/p>\n<p><strong>Social:<\/strong> Instagram, Facebook, TikTok, LinkedIn (@amevistacom)<\/p>\n<p><em>Have more questions?<\/em> <strong>Contact our customer service team<\/strong> <em>or check the<\/em> <strong>frequently asked questions<\/strong>.<\/p>\n<div class=\"amevista-cta\">\n<p style=\"font-size: 30px;\">Ready to shop on Amevista?<\/p>\n<p>Over 50,000 genuine glasses, tracked shipping and free returns within 30 days.<\/p>\n<div class=\"amevista-cta__buttons\"><a class=\"cta-button\" href=\"https:\/\/www.amevista.com\/uk\/sunglasses\">Explore the Catalogue<\/a><br \/>\n<a class=\"cta-button cta-secondary\" href=\"https:\/\/www.amevista.com\/uk\/faq\">Read the FAQ<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Is Amevista legit or a scam? Authorised Luxottica, Kering &#038; LVMH retailer, 18,800+ Trustpilot reviews, 2-year warranty. Everything you need to know<\/p>\n","protected":false},"author":2,"featured_media":3080,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-3188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magazine"],"lang":"uk","translations":{"uk":3188},"_links":{"self":[{"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/posts\/3188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/comments?post=3188"}],"version-history":[{"count":3,"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/posts\/3188\/revisions"}],"predecessor-version":[{"id":3202,"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/posts\/3188\/revisions\/3202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/media\/3080"}],"wp:attachment":[{"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/media?parent=3188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/categories?post=3188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.amevista.com\/uk\/magazine\/wp-json\/wp\/v2\/tags?post=3188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}