Is Amevista Legit? Who We Are and Why You Can Trust Us

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Is Amevista Legit? Who We Are and Why You Can Trust Us

Table of Contents

Everything you need to know before buying from Amevista.com

Who Is Amevista

Amevista is an Italian eyewear e-commerce founded in 2019 in Rome. In just a few years, it has become one of the leading European platforms for purchasing high-end eyewear online, with over 50,000 products in its catalogue and shipping to over 80 countries.

The company is based in a space of over 5,000 square metres in Rome, where an in-house optical laboratory operates with technicians specialising in lens prescription and customisation. The new headquarters, inaugurated in 2025, houses state-of-the-art machinery and a team dedicated to every stage of the process: from product selection to final dispatch.

The website receives over 14 million annual visits and is available in 17 languages.

Is Amevista Legit? The Facts

Authorised Retailer of the Major Eyewear Groups

Amevista is an official authorised retailer of:

  • Luxottica (Ray-Ban, Oakley, Persol, Oliver Peoples)
  • Kering Eyewear (Gucci, Saint Laurent, Balenciaga, Bottega Veneta)
  • Thélios (LVMH) (Celine, Dior, Fendi, Loewe)

This means that all products are 100% genuine, purchased directly from the manufacturers and covered by an official warranty.

Over 18,000 Reviews on Trustpilot

To date, Amevista has received more than 18,800 verified reviews on Trustpilot, with an average rating of 4 out of 5 stars. Positive reviews highlight competitive prices, fast shipping and product quality. Criticism mainly concerns waiting times for custom prescription glasses — a process that requires additional laboratory work.

Over 18,800 verified reviews on Trustpilot. Read what customers say before you buy.


Read Reviews on Trustpilot

Guarantees for Amevista Customers

Guarantee Details
Genuine products Authorised retailer for Luxottica, Kering, Thélios
2-year warranty On all products, as required by European law
Returns within 30 days Simple process through your personal account
Support 7 days a week Native-speaking operators, every day 9am-6pm CET
Secure payments Visa, Mastercard, PayPal, Apple Pay, Klarna — SSL

How Buying on Amevista Works

  1. Choose your model — Over 50,000 sunglasses and optical frames from the best brands
  2. Virtual try-on — The Virtual Try-On technology lets you see how the glasses look on your face before purchasing
  3. Customise your lenses — If you need prescription lenses, you can upload your prescription and choose from over 100 options (progressive, Transitions photochromic, polarised, tinted)
  4. Delivered to your door — Tracked shipping with leading international couriers. Premium certified packaging

Why Do Some People Search “Amevista Scam”?

Those searching “Amevista scam” almost always do so for a specific reason: a delayed order, difficulty reaching customer service, or a negative review read online. It is a perfectly normal reaction before spending £200+ on a pair of glasses.

There is, however, an important difference between a company that scams and a company where issues can occasionally arise. Amevista falls into the second category. Here are the most common criticisms, with an honest response to each.

For sunglasses without prescription lenses, delivery times are standard (2-5 working days). The issue arises with prescription glasses: each pair is custom-made in the in-house laboratory in Rome — cutting, fitting, quality control — and this takes 10-20 working days. This is not an unusual delay: it is the standard process for any optician working on prescription lenses.

During peak periods (Black Friday, summer sales, promotional campaigns) the volume of enquiries can slow down response times. Amevista serves customers in 83 countries with support in 17 languages — the scale inevitably leads to bottlenecks. The majority of reports about “unreachable support” are concentrated precisely during these periods.

With over 18,800 reviews and a 4/5 star average, an e-commerce with millions of orders will always have a percentage of dissatisfied customers. What sets a serious company apart is how it responds: Amevista publicly replies to every negative review on Trustpilot and offers concrete solutions. You can verify this directly on Amevista’s Trustpilot page.

Amevista is an official authorised retailer of Luxottica, Kering Eyewear and Thélios (LVMH). Products come directly from the manufacturing groups, with an invoice, official brand warranty and original packaging. No unauthorised retailer can claim to have these commercial agreements.

The answer to the question “Is Amevista a scam?” is no — but as with any large-scale e-commerce, experiences can vary. For orders with prescription lenses, allow for extended delivery times and contact customer service via chat for real-time updates.

Year founded 2019
Headquarters Rome, Italy
Products in catalogue 50,000+
Brands available 100+
Countries served 83
Website languages 17
Trustpilot reviews 18,800+
Average rating 4/5 stars

Amevista Contact & Support

Customer service: available 7 days a week, from 9:00am to 6:00pm (Italian time)

FAQ and support: amevista.com/faq

Social: Instagram, Facebook, TikTok, LinkedIn (@amevistacom)

Have more questions? Contact our customer service team or check the frequently asked questions.

Ready to shop on Amevista?

Over 50,000 genuine glasses, tracked shipping and free returns within 30 days.

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